Customized Reporting
In addition to regular client information reports, we provide customer satisfaction surveys of the claims examiners and internal assessments of the quality of service provided. Our customized reporting includes:
- Vendor Management Reports
- Average Amount of Video Per Case
- Video Percentage Success Rate
- Turnaround Time
- Investigation Utilization Reports
- Utilization by Adjuster
- Utilization by Claims Office
- Utilization by Account
- Financial Reports
- Expenditure by Adjuster
- Expenditure by Claims Office
- Expenditure by Account